By now, the tech world has heard about the meanderings of SAP culminated this past weekend with the departure of CEO Leo Apotheker. Depending on what news outlet you follow, Apotheker was either the scapegoat for a company struggling to keep up or the root cause of an organization that has lost its vision. Regardless of what the opinion of SAP, it’s universal that the company is in panic mode, and whether two new co-CEOs will change that remains to be seen.

A huge part of the problem for SAP is related to its technology and the lack of any viable cloud computing/SaaS strategy for the SMB market. It’s Business ByDesign offerings have been uninspiring and even if they weren’t, are still 18-24 months behind those of its competitors in terms of development. My friend Dennis Howlett at ZDNet wrote a rather blunt article today critical of SAP’s indecisiveness while ReadWrite specifically cited the SaaS strategy. From its muddled messaging to a confusing online business...