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License holds

When creating or editing a license number, you can set the hold status of the license number. How you configure your licenses impacts whether a licensed item is available for picking.

To set a hold on a license number:

  1. From the Edit License # screen, check the On Hold? check box to place the license on hold.
  2. Select the hold type from the Hold drop-down.

    You can also have a hold type selected without having the license on hold (by UNchecking the On Hold? check box after selecting a Hold type from the Hold drop-down). This enables you to keep track of the hold you have used in the past for a particular license number, in case you need to put the same hold on again in the future.

Hold types

There are 2 types of holds for licenses in SmartTurn: Hold type and Warn type. Each type has different handling implications, as noted below.

  • 15 Hold type holds - A hold that prevents any item assigned that license (tag) from being shipped (transfers are ok).
  • 15 Warn type holds - A hold on a license (tag) that throws a warning when any items with the license (tag) are added to a shipment (transfers are ok).

In addition to the different types of hold restriction outlined above, there may be many specific reasons for putting things on hold. SmartTurn provides the different hold placeholders so you can designate them the way you want.

Tip: Your warehouse can keep a spreadsheet of the hold type you are designating for each hold. See the example, below.

Hold Type

Hold Reason (for Your Warehouse)

Hold Type 01

Expired hold

Hold Type 02

Severe Dented hold

Hold Type 03

Damaged hold

Warn Type 01

Mislabel hold

Warn Type 02

Minimal Dented hold

See Also

License numbers

Viewing a license number

Viewing changes to license numbers

Adding a license number

Editing a license number

Activating a license number

Deactivating a license number

Assigning a license number to a receipt item

Assigning a license number to inventory items

Removing a license number from inventory items

License number edit field descriptions

Importing license number data

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