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“Because of SmartTurn, Argent saves anywhere from $10,000 to $15,000 each month in supply chain efficiencies.”
- Ray Moya, Chief Operating Officer and Vice President of Technology at Argent Associates.
Based in Edison, New Jersey, Argent Associates provides global supply chain management solutions and services for the telecommunications and retail industries, government agencies and private enterprises. A third-party logistics (3PL) provider founded in 1988, Argent counts Fortune 100 companies and government agencies among its customers.
Argent now manages more than $500 million in assets with more than 350,000 square feet of warehousing, staging and manufacturing facilities in seven states and five countries. The company handles more than 250,000 units and processes over 20,000 orders per month which are shipped globally.
The Challenge - Integration and Value
Increasing demands from customers for real-time inventory and shipment visibility prompted its search for a warehouse management system (WMS). Typically, changes to supply chain technology either need be made manually from each site, or through expensive software upgrades which can take months to complete. Integration was also important since Argent decided to streamline its inventory control and warehouse management processes, which included implementing a WMS that would tightly integrate with EDI and its existing accounting system, QuickBooks Enterprise.
SmartTurn’s easy-to-use, Web-based WMS breaks the traditional enterprise WMS software mold of expensive upfront license and consulting fees, long deployment times, and ongoing maintenance costs. More importantly, the company’s Software-as-a-Service (SaaS) model provides a modern, secure Internet architecture that promotes connectivity to other systems (e.g., ERP and CRM), and pushing/pulling inventory from the warehouse.
SmartTurn customers have integrated with platforms from QuickBooks to SAP to custom in-house procurement. In terms of affordability, SmartTurn packages start at $500 per month per warehouse, allowing for an unlimited number of users, support, upgrades, training, and maintenance. In contrast, from concept and implementation to customization and maintenance, traditional on-premise software, can cost thousands of dollars and take months to implement or to update.
There was added urgency in this case. Argent had been awarded a new client and expected the 3PL to implement a solution in three weeks. The usual timeframe for developing applications in-house was three to six months, which meant deployment speed was of the essence.
In short, the challenges can be summarized in three points:
Winning business in today’s competitive marketplace requires adaptability and agility. Companies like Argent need to demonstrate to potential clients that they have the right product within the required timeframe
Finding a Solution With SmartTurn
As Ray Moya, Chief Operating Officer and Vice President of Technology at Argent Associates explained: “We considered many other products available at the time, but it was a no-brainer to choose SmartTurn, The short implementation time was compelling when you compare 30 days for SmartTurn versus six months for traditional enterprise software. The low monthly cost and the high level of features absolutely sealed the deal for us”. SmartTurn’s easy-to-use, Web-based Warehouse Management System breaks the traditional model of expensive upfront license and consulting fees, lengthy deployment times, and ongoing maintenance costs. More importantly, the company’s Software-as-a-Service (SaaS) model provides a modern, secure Internet architecture that promotes connectivity to other systems (e.g., ERP and CRM), and pushing/pulling inventory from the warehouse.
SmartTurn customers have integrated with platforms from QuickBooks to SAP to custom in-house procurement. “Our accounting system is QuickBooks, which our employees and accountants are extremely familiar with”, said Moya, “I didn’t want to migrate to a warehouse management system that would force us into a new accounting system; that was going to be problematic from a budget and process perspective.“ With more than half of the 600,000 warehouses in the U.S. still relying on paper rather than on an automated system, companies are losing thousands of dollars in revenue each month. “Because of SmartTurn, Argent saves anywhere from $10,000 to $15,000 each month in supply chain efficiencies”, said Moya.
While a paper-based system is around 90% accurate, this figure jumps to 99% with an automated system. Improving shipping accuracy can lower labor costs, reduce time spent re-creating shipping documents due to errors, and present consolidation opportunities saving time and fuel. “We wanted to eliminate paper”, continued Moya, “Seven years ago, we did a study and found that paper transactions cost us $73 per transaction at that time, but electronic transactions cost 34 cents”. SmartTurn’s on-demand approach to creating supply chain solutions geared for organizations of all sizes ensures that the complexity is hidden from users, lowering ramp-up, training, and day-to-day usage of the system.
Additionally, all maintenance, support, upgrades, and updates are handled at no extra charge or effort from your IT resources. SmartTurn’s system is flexible enough to model to different implementations. “So far, we have implemented eight different models for our customers, and that’s hard to do in most applications”, said Moya, “SmartTurn’s even flexible enough that we’re getting ready to use it for a customer implementation in a products-assembly environment and inventory management process”.
The Results - Up to $15,000 Savings Each Month
In a nutshell, SmartTurn has helped to improve margins through automation and increasing efficiency. In essence, the following results have been achieved so far:
Short implementation time and ease in integration
Inventory visibility and management across multiple facilities
Reduced costs by automating processes
Transaction costs cut by $72 each time
The company saves between $10,000-$15,000 per month
It’s clear Moya and his team are reaping the benefits of working with SmartTurn: “The more we work with SmartTurn, the more we like it", said Moya, “the SmartTurn team worked tirelessly to help us configure the system exactly how we needed it, and we couldn’t be happier. In today’s marketplace, you need to be prepared for growth, and with SmartTurn in place, we feel poised and ready for anything”.
To find out more about Argent Associates, visit its website: http://www.argentassociates.com
3PL (Contract Logistics)
Industry: 3PL (Contract Logistics)
Headquarters: Edison, New Jersey
The challenge :
Managing visibility of inventory and information-sharing across the supply chain
The short implementation time was compelling when you compare 30 days for SmartTurn versus six months for traditional enterprise software.
In today’s marketplace, you need to be prepared for growth and with SmartTurn in place, we feel poised and ready for anything.
SmartTurn’s even flexible enough that we’re getting ready to use it for a customer implementation in a products-assembly environment and inventory management process.
- Ray Moya, COO, Argent Associates
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