Frequently Asked Questions You've got questions, we've got answers.
Frequently Asked Questions
You've got questions, we've got answers.
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What is WMS?
What is WMS?
A warehouse management system is a software application that helps facilitate and control warehouse operation processes from inventory control to order fulfillment. A WMS helps track inventory from when they enter the warehouse to when they are shipped out.
What are the typical numbers you get from a cloud-based WMS?
What are the typical numbers you get from a cloud-based WMS?
Shipping accuracy typically improves from 90 to 99.9%
Inventory reduced by 5-20% in first year
Inventory carrying costs lowered by 35%
10% gain in picking-shipping accuracy (20% with RF)
Lower rush costs by 50% for same day shipments
Eliminate 90% of paper in warehouse operations
Allows automation. RF improves routing by 50%
SaaS eliminates 95% of IT expenses
SaaS eliminates $900/year in power consumption"
What makes SaaS better?
What makes SaaS better?
"For businesses, SaaS allows you to do more with less because of the flexibility and scalability of the model.
Lower Costs—SaaS is a pay-as-you-go model which means a fixed cost each month. With SmartTurn, users are charged based on per facility/warehouse basis, unlike other solutions which charge based on transactions and/or number of users.
Anytime, Anywhere Access—Applications are ready to run when you are, requiring only a login and a Web browser.
No Hardware or Software Administration—Because of the on-demand architecture, businesses do need not to invest in additional IT infrastructure (e.g. servers, data storage, software installs, etc.) and staff to maintain the software or store the data. In addition, there is the added convenience of not needing to constantly backup data. SmartTurn provides a dedicated team to handle these tasks.
Security—Data is kept secure in a redundant, remote server environment and can only be accessed through permission-based SSL-encrypted logins.
Scalability—As your business expands with an increasing number of items, partners, facilities, or customers, SaaS is flexible enough to expand with you. Unlike traditional software which requires buying new equipment, SmartTurn can easily by configured with a few clicks of your mouse or with the help of the SmartTurn team.
Only with a SaaS model could SmartTurn provide the functionality of a sophisticated WMS at a price point accessible to small- and medium-sized operations.
For example, with an on-premise model, many resources are needed to develop, test, and support an application that needs to run on multiple hardware and software environments of their customers.
With a SaaS model, those resources are re-deployed to focus on new functionality, quality, and customer satisfaction."
Can SaaS integrate with existing systems?
Can SaaS integrate with existing systems?
"Integration can be one of the most costly and time consuming parts of implementing a new WMS.
A SaaS application can easily integrate with many different external systems such as accounting systems (QuickBooks, Great Plains, Peachtree, etc.), and order management systems among others.
For example, companies are rapidly adopting SmartTurn's integration-ready system because of its strong business process integration capabilities that cover the entire cash-to-cash cycle, including Web storefronts, ERP systems (SAP, Oracle), or procurement systems (Ariba) through industry-standard web services."
What is SmartTurn?
What is SmartTurn?
"SmartTurn is the proven leader in on-demand, web-based inventory and warehouse management solutions that increase the visibility and control of inventory moving through purchasing, receiving, fulfillment, and shipping.
SmartTurn offers quick deployment, ease of integration with other systems, affordable functionalities, and high scalability that will address your unique business needs."
How do I train my warehouse staff on SmartTurn?
How do I train my warehouse staff on SmartTurn?
SmartTurn offers online training videos , online user guides , and other materials for your team to get started. SmartTurn is very user-friendly, so it will not require a formal training. Nevertheless, our team is always available to give you and your team an online live training of the system or a specialized paid on-site training upon request.
How can a WMS help develop your business?
Warehouse automation (RF ready: included hand-held software)
Inventory visibility— real-time inventory levels and flow rates 3PL Billing (eliminate separate accounting for customer billing)
Customer service and satisfaction improvements Faster order turn-around time
Improved order fulfillment rates
Reduced errors and returns (caused by clerical or inaccurate picking or otherwise)
Labor savings and efficiencies—better facility throughput Compliance labeling (license plates, track and trace, recalls, etc.)
Agility and flexibility in inventory level and location planning
Customer and trading partner collaboration
Rapid customer onboarding and changes
Business transparency and informed decision making
Improved transportation costs (consolidations, cross-docking, fewer rush orders, fewer shipment errors, etc.)
Greener warehousing (a SaaS WMS virtually eliminates paper)
What is SaaS?
"SaaS, also known as on-demand software, is a way to use software without actually having to install it. SaaS provides you with these benefits:
Accessible through a Web browser 24 hours a day, 7 days a week
Pay-as-you-go model (unlimited users and transactions)
Low implementation and operation costs with no need to worry about upgrades
Fast deployment enables you to go live in a matter of days or weeks (vs. months for on-premise software)"
Why did SmartTurn choose SaaS model?
"The founders of SmartTurn chose the Software-as-a-Service (SaaS) model in order to satisfy three primary goals:
Offer a reliable, low-cost, low-hassle WMS solution
Maximize the product functionality and quality for the price
Create unprecedented capabilities for supply chain collaboration
Only with a SaaS model could SmartTurn provide the functionality of a sophisticated WMS at a price point accessible to small- and medium-sized operations.
For example, with an on-premise model, many resources are needed to develop, test, and support an application that needs to run on multiple hardware and software environments of their customers.
With a SaaS model, those resources are re-deployed to focus on new functionality, quality, and customer satisfaction."
How can I collaborate and share information with partners and customer?
"Supply chain collaboration can only be established through a SaaS model by leveraging the Internet and its ubiquitous nature across a supply chain network.
With the appropriate security and permissions, you can allow partners and customers to gain real-time visibility into inventory and streamline transactions between organizations.
The financial benefits are clear: Improved relationships with customers and partners can save a typical warehouse thousands of dollars per month.
SmartTurn provides businesses an option that was previously out of reach: access to a world-class system with real-time inventory visibility and collaboration. A warehouse owner can check on warehouse capacity, shipments, customer status anywhere, anytime."
What is in it for your organization using SmartTurn?
"SmartTurn's SaaS WMS offers a multitude of benefits that can deliver ROI in the first month, versus having to wait years with traditional software requiring significant capital outlays.
24/7 Web-based access via the Internet
Unique security & permissions
Multi-warehouse, multi-customer, multiple roles
No-hassle maintenance and free upgrades
Scalability, high availability of 99.999% uptime
Web 2.0 capabilities including collaboration with customers and partners
Tie in with on-site tools (bar-code, RF, scales, parcel/LTL, etc.)"
What devices are supported by SmartTurn?
With highly flexible and mobile design, SmartTurn supports any computer, handheld or mobile devices, which helps mobilize your workforce and increase productivity.
Still Have Questions?
Contact our support team and we will address your inquiry